Reduce routine referral-intake work through exception-first automation.
RYNVA Core is being developed for front-office staff, with office-manager oversight, to automate routine referral-intake and follow-through steps and route bounded exceptions for human review. Physician owners may receive summaries or escalations rather than manage the daily workflow.
As secondary prototype research, Core also explores the RYNVA Score, which summarizes completed monthly referral activity against a relationship’s established pattern, and the Relationship Tracker, which organizes changes in activity and supporting evidence for review. Confidence means only whether the available evidence is sufficient to support the displayed summary.
Neither the Score nor the Relationship Tracker infers trust, loyalty, intent, cause, clinical quality, or relationship quality, and neither makes autonomous decisions. The current work uses synthetic data and is not a production system or demonstrated customer outcome.
Grayson’s contribution · 2026Problem definition, front-office workflow requirements, scoring and relationship-review boundaries, automation threshold, and acceptance decisions.
- Primary users
- Front-office staff with office-manager oversight
- Current focus
- Automating routine referral work and routing bounded exceptions
- Current evidence
- Bounded prototype work using synthetic, non-patient data only
- Current limit
- No customer deployment or demonstrated outcome
Referral workflow